BC NurseLine

BC NurseLine provides 24-hour, confidential health information and advice. Anywhere in the province, call BC NurseLine to speak to a registered nurse 24-hours or a pharmacist from 5 p.m. to 9 a.m. every day. Specially trained nurses answer questions about health topics and procedures, identify symptoms, and help you decide when to see a health professional. Information and referrals are also provided to other services. Pharmacists are available to answer your questions about medications.

Toll-free in BC



In Greater Vancouver



Deaf and hearing-impaired



The nurse will ask for your Personal Health Number on your B.C. CareCard; you will not be denied service if you do not provide it.  Translation services are available in over 130 languages. Please wait for the recorded disclaimer message for a nurse to answer your call - ask for translation services in the language that you prefer or speak.

Call Dial-A-Dietitian

For nutrition information and advice, call Dial-A-Dietitian and speak to a registered dietitian. Translation services are available in over 130 languages upon request for callers.  If you need more in-depth counseling, referrals are provided to hospital outpatient dietitians, community nutritionists or other services. This service does not replace the medical counsel of your doctor.

Toll-free in BC



In Greater Vancouver



Is it an emergency? Call 911 or the local emergency number.

If you have an emergency, call 911 or the local emergency number immediately. If you, or someone in your care, has chest pains, difficulty breathing, or severe bleeding, it could be life-threatening.  If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now for 24-hour toll-free poison information.

Toll-free in BC                         1-800-567-8911

In Greater Vancouver             604-682-5050

BC HealthGuide Handbook

The BC HealthGuide handbook provides medically reviewed information to help you and your family make better health decisions. See the BC HealthGuide handbook for information on health concerns, symptoms, home treatment and other care options. Find also tips on how to prevent illness and when to consult your doctor.  The handbook is available in English and French.

To get a copy of the 2005 English edition of the BC HealthGuide handbook, visit your local pharmacy or Government Agents Office.   If you are unable to pick up a copy, call toll-free in BC 1-800-465-4911,

This article has been provided by the BC Health Guide website. For more information visit http://bchealthguide.org