BKITTATS.RVW 20000508 "Introduction to Telephones and Telephone Systems", A. Michael Noll, 1998, 1-58053-000-1, U$49.00 %A A. Michael Noll %C 685 Canton St., Norwood, MA 02062 %D 1998 %G 1-58053-000-1 %I Artech House/Horizon %O U$49.00 800-225-9977 fax: 617-769-6334 artech@artech-house.com %P 373 p. %T "Introduction to Telephones and Telephone Systems, Third Edition" The introduction states that this book is intended for educated managers and laypeople who do not have an engineering degree. I certainly fit within that category, and I could probably lay claim to a bit more. However, I was disappointed in the work contained in this volume. The explanations are not as clear as they could be, and while the text has some interesting and useful explanations for a little known field, it doesn't live up to its promise. Chapter one is a general introduction to telecommunications, including a rather interesting table showing that telephone service generates more revenue than television and movies combined. Some simple network concepts are outlined in chapter two. The components of telephone sets and stations are described in chapter three, with a fair amount of history thrown in. Chapter four looks at the physical side of things with analogue transmission media and systems. Digital transmission systems are listed in chapter five, with various related technologies being discussed along with T-1s, fibre, and undersea cables. Electromechanical switches may be of merely historical interest nowadays, but chapter six does not really do them justice. Digital switching also gets some historical background in chapter seven. Chapter eight is a very basic introduction to signalling. Wireless concepts, in chapter nine, get a good, quick introduction that concentrates on cellular phone service. Chapter ten's review of data communications is possibly workable for non-professionals, but seems to indicate that the author is not really comfortable with the topic. A variety of telecommunications services in listed in chapter eleven, including video, Internet, 800 service, videotex, fax. Not all of these, of course, were useful or well received. A history of the US telecom industry is given in chapter twelve. The final chapter, as is common, is an editorial and forecast. copyright Robert M. Slade, 2000 BKITTATS.RVW 20000508