BKWNTTST.RVW 990219 "Microsoft Windows NT Technical Support Training", Microsoft, 1997, 1-57231-373-0, U$99.99/C$134.99/UK#93.99 %A Microsoft %C 1 Microsoft Way, Redmond, WA 98052-6399 %D 1997 %G 1-57231-373-0 %I Microsoft Press %O U$99.99/C$134.99/UK#93.99 fax: 206-936-7329 %P 773 p. + CD-ROM %T "Microsoft Windows NT Technical Support Training" This material is preparation for the Microsoft Certified Professional exams 70-067 (Implementing and Supporting Microsoft Windows NT Server 4.0) and 70-073 (Implementing and Supporting Microsoft Windows NT Workstation 4.0). It comes with book, supplementary materials on CD-ROM, and four month eval copies of NT server and workstation. It's got everything you need to complete the course, short of two networked computers capable of running NT. Given that this is Microsoft's own product, the hype and promotion is as overblown as you would expect. However, what did surprise me, and pleasantly so, was the level of detail in the training materials. The text does not give you an abundance of conceptual background on operating systems or network communications, but that, of course, is not the purpose of the training program. What I did find was that this book, with less discussion than almost any of the other that I have reviewed, gave greater details of the actual processes to accomplish the various tasks. Topics covered include an overview of NT, installation, configuration of the environment, system policies, file system management, partition management, fault tolerance management, application support, networking, configuring protocols, networking services, remote access service, internetworking, interoperating with NetWare, network clients, file synchronization, the boot process, and troubleshooting tools. The proof of the training is in the exam taking (and passing), of course. Still, I feel reasonably confident in saying that the two best MCSE training guides I have reviewed are this one and Moncur's "MCSE: The Core Exams in a Nutshell" (cf. BKMCSENS.RVW). Both take radically different approaches, of course, and they are very complementary. Moncur is for those with experience who have to survive in the real world. This one is for newcomers who need to learn the exam material as quickly as possible. copyright Robert M. Slade, 1999 BKWNTTST.RVW 990219