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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> First Mile [mailto:FIRSTMILE@listserv.unb.ca] <b>On Behalf Of </b>Rob McMahon<br><b>Sent:</b> October 26, 2015 11:00 AM<br><b>To:</b> FIRSTMILE@LISTSERV.UNB.CA<br><b>Subject:</b> [First Mile] Educational Broadband Use Driving Demand in Conne River, Newfoundland<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><img width=213 height=110 id="_x0000_i1025" src="cid:image001.png@01D110A4.5011F490" alt="Inline image 1"><o:p></o:p></p><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>October 26, 2015<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><i><span style='font-family:"Arial",sans-serif;color:#404040'>** A new community story from Conne River, Newfoundland highlights how educational broadband use is driving demand. <a href="http://firstmile.ca/educational-broadband-use-driving-demand-in-conne-river-newfoundland/">Click here for the original story at FirstMile.ca</a> **</span></i><span style='font-family:"Arial",sans-serif;color:#404040'><o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>By Jennifer Leask<o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>If you ask Rod Jeddore , Education Director for St. Anne’s school in <a href="http://www.storiesofconneriver.ca/EN/about/index.php" target="_blank"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'>Conne River, Newfoundland</span></a>, what being “circled” in a classroom is, the answer is different than what you expect. “It’s the circle on the screen, when something is loading, loading, loading….” said Jeddore.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Jeddore and other residents of Conne River provide a perfect example of how demand, rather than supply, is driving broadband development and use.<o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>The small rural community on the South East Shore of about 3,000 people — approximately 1,000 of whom live on-reserve — includes the <a href="http://www.mfngov.ca/" target="_blank"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'>Miawpukek First Nation</span></a> and the non-Indigenous community of Conne River.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Teachers and students are frustrated at slow speeds and limited bandwidth, since they restrict their ability to access education applications.<o:p></o:p></span></p><div style='border:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-bottom:18.0pt;outline:0px;max-width:100%' id="attachment_2270"><p class=MsoNormal style='line-height:15.0pt;vertical-align:baseline'><span style='font-family:"Arial",sans-serif;color:#404040'><a href="http://firstmile.ca/wp-content/uploads/ConneRiver-GoogleMaps.png"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=300 height=236 id="_x0000_i1026" src="cid:image002.jpg@01D110A4.5011F490" alt="Image removed by sender. Conne River, Newfoundland"></span></a><o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:9.7pt;margin-right:0cm;margin-bottom:9.7pt;margin-left:0cm;text-align:center;line-height:15.0pt;vertical-align:baseline'><span style='font-family:"inherit",serif;color:#404040'>Conne River, Newfoundland<o:p></o:p></span></p></div><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Jeddore told First Mile that while connectivity in the classroom is getting better, when it doesn’t work, it has a direct effect on students’ motivation for learning. As an example, a friendly competition of <a href="http://www.mathletics.ca/" target="_blank"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'>Mathletics</span></a>, where the grade three classroom can connect to another community and compete at math to make it more fun, can instead discourage students who suffer unfair advantages when connectivity isn’t what it should be.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“It loses a bit of fun when you have to sit there and lose game time or your ability to compete is diminished [due to a slow connection],” Jeddore said.<o:p></o:p></span></p><div style='border:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-bottom:18.0pt;outline:0px;max-width:100%' id="attachment_2272"><p class=MsoNormal style='line-height:15.0pt;vertical-align:baseline'><span style='font-family:"Arial",sans-serif;color:#404040'><a href="http://firstmile.ca/wp-content/uploads/Conne-River-ComputerRoom.jpg"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=300 height=225 id="_x0000_i1027" src="cid:image003.jpg@01D110A4.5011F490" alt="Image removed by sender. Conne-River-ComputerRoom"></span></a><o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:9.7pt;margin-right:0cm;margin-bottom:9.7pt;margin-left:0cm;text-align:center;line-height:15.0pt;vertical-align:baseline'><span style='font-family:"inherit",serif;color:#404040'>Computer room in St. Anne’s school (Photo from Brian Benoit)<o:p></o:p></span></p></div><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>While the Internet connection isn’t always perfect, the 200 students at St. Anne’s have the good fortune of being able to access many kinds of technology in the classroom. The school has increased the use of classroom technology as their connectivity has improved, and teachers have embraced new ways of teaching students.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>At each stage of improvement in Internet connectivity, the way teachers connect changes, pushing the boundaries of what they can do with those speeds. Charlene Organ, who has been teaching at the school for 20 years, has seen the first hand the excitement when a new tool comes in.<o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“Technology is a great motivator,” Organ said. She has seen kids who do not like writing and are not confident or interested in the subject, be transformed by using <a href="http://appadvice.com/appnn/2011/02/quickadvice-write-iphone-daily-writing-coach" target="_blank"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'>an app called WriteAway</span></a>.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“Instead of just using pencil and paper, when the kids get to type their stories they started to like writing,” Organ explained.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Unfortunately, because of a lack of a faster connection, those classroom tools don’t always work the way they should. For example, Organ said, if she wanted to show a video of the life cycle of the butterfly, she would also have a book nearby just in case.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“Kids get impatient if they have to wait, it has to be fast or you lose their attention,” Organ said.<o:p></o:p></span></p><div style='border:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-bottom:18.0pt;outline:0px;max-width:100%' id="attachment_2273"><p class=MsoNormal style='line-height:15.0pt;vertical-align:baseline'><span style='font-family:"Arial",sans-serif;color:#404040'><a href="http://firstmile.ca/wp-content/uploads/Conne-River-Smartboard.jpg"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=300 height=225 id="_x0000_i1028" src="cid:image003.jpg@01D110A4.5011F490" alt="Image removed by sender. Smart Board in St. Anne's school (Photo from Brian Benoit)"></span></a><o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:9.7pt;margin-right:0cm;margin-bottom:9.7pt;margin-left:0cm;text-align:center;line-height:15.0pt;vertical-align:baseline'><span style='font-family:"inherit",serif;color:#404040'>Smart Board in St. Anne’s school (Photo from Brian Benoit)<o:p></o:p></span></p></div><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>While that may sound like a good alternative, Organ agrees with Jeddore that the excitement about learning something new can be diminished when online resources are not available.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“If I use the book, it may not be as current as what we would find on the web. So we are not getting up to date information all the time,” Organ said.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Math teacher Norma John doesn’t find drawing a 3-D image for her grade ten class easy. That’s why she loves her Smart Notebook – she can copy an online image and paste it into a file for that class, which allows her to save it for the next time she teaches. Since she started using the Smart Notebook, she has been able to spend more “time on task,” teaching her students instead of trying to draw complex math formulas and pictures.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“I used to put notes on the board, and once it’s erased off the board, it was gone,” says John.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Now she can spend more time in class with the students when they have questions, instead of replicating her work over and over. John also feels technology in the classroom is carrying over to studying math in the home in a new way.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“It’s tremendous in terms of what they can learn,” she said.<o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>John explained that she knows of students who access tools like Khan Academy at home. <a href="https://www.khanacademy.org/" target="_blank"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'>Khan Academy</span></a> is a free personalized online learning platform where students can explore topics like computer science, math, science, and art. This allows students to take their learning further by doing research with online classes and digital textbooks.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Keeping broadband up to date is a challenge according to Brian Benoit, who used to be a classroom teacher but has since become the go-to guy for all things technical.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>He would know. Benoit set up the school’s first Internet connection back in the 1990s by climbing up on the roof and perching a satellite dish there to create a dial-in server.<o:p></o:p></span></p><div style='border:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 0cm;margin-bottom:18.0pt;outline:0px;max-width:100%' id="attachment_2271"><p class=MsoNormal style='line-height:15.0pt;vertical-align:baseline'><span style='font-family:"Arial",sans-serif;color:#404040'><a href="http://firstmile.ca/wp-content/uploads/Conne-River-SatelliteDish.jpg"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=300 height=225 id="_x0000_i1029" src="cid:image003.jpg@01D110A4.5011F490" alt="Image removed by sender. First satellite dish installed in Conne River (photo from Brian Benoit)"></span></a><o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:9.7pt;margin-right:0cm;margin-bottom:9.7pt;margin-left:0cm;text-align:center;line-height:15.0pt;vertical-align:baseline'><span style='font-family:"inherit",serif;color:#404040'>First satellite dish installed in Conne River (photo from Brian Benoit)<o:p></o:p></span></p></div><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>The school became the community portal to the web. Soon after, commercial providers came in and offered a better connection.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>When the school was upgraded to a T1 connection, Brian thought connectivity would be better, but today it still isn’t meeting their needs. With 200 students, a computer lab, and multiple connections for smart boards, iPads and other classroom technology, soon even the faster line wasn’t fast enough.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>This was due to the demand created by users: the more people used the technology, the higher demand on the available connectivity.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“It’s weird about the Internet…because when you start out you get dial up and you think, oh that’s almost good, and as soon as you get it you outgrow it. Then you get DSL and out outgrow it immediately,” said Benoit.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“That’s the nature of the beast. When you look at the Internet and the way it’s growing, and the way people access the Internet, your needs change, and as soon as you realize you can do things because of the added bandwidth, you embrace it.”<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>This illustrates how is it important to think about bandwidth and other broadband resources in terms of what they can do to fill demand, rather than the bare minimum of service they can provide.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>For example, Benoit says, his son’s fiber optic connection in St. John’s goes right to his apartment: so one college student has more a powerful connection than an entire school.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“We are like a lot of little communities. We don’t have the kind of competition in business that breeds good price and availability. When they get around to doing things for us, they get around to doing it.” said Benoit.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>Being remote isn’t the main issue: an hour and a half away from Grand-Falls Windsor, Conne River is accessible by road.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“We are not isolated by that means. For me, it’s more forgotten than isolated,” said Jeddore.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“It all comes down to the almighty dollar, unfortunately, and the cost to bring the service here is more costly than we can afford as a school for sure, and even more than we can afford as a community.”<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>He agrees it is the lack of competition and minimum standards that lies at the root of the problem, and since there is only one commercial provider in the community, when the choice is between bad service and nothing, you take, “the lesser of the two evils.”<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>But, he said, the status quo of keeping rural communities connected to a poor connection is unfair and shouldn’t be happening.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'>“We have the same obligation as every other school in the country providing a first rate education to all our students and today that’s usually impacted by technology because of the presence of technology and the need for technology in the classroom is greater.”<o:p></o:p></span></p><div class=MsoNormal align=center style='mso-margin-top-alt:15.0pt;margin-right:0cm;margin-bottom:18.0pt;margin-left:0cm;text-align:center'><hr size=1 width="100%" noshade style='color:#404040' align=center></div><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><em><span style='font-family:"inherit",serif;color:#404040;border:none windowtext 1.0pt;padding:0cm'>This community story was produced with the support of a <a href="http://cira.ca/cip" target="_blank"><span style='color:purple;text-decoration:none'>.CA Community Investment Program Grant</span></a> from the <a href="http://cira.ca/" target="_blank"><span style='color:purple;text-decoration:none'>Canadian Internet Registration Authority</span></a> (CIRA).</span></em><span style='font-family:"Arial",sans-serif;color:#404040'><o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt;line-height:15.0pt;vertical-align:baseline;outline:0px'><span style='font-family:"Arial",sans-serif;color:#404040'><a href="http://cira.ca/cip" target="_blank"><span style='font-family:"inherit",serif;color:purple;border:none windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=300 height=69 id="_x0000_i1031" src="cid:image004.jpg@01D110A4.5011F490" alt="Image removed by sender. cip-en-colour-web"></span></a><o:p></o:p></span></p><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></div></body></html>