[Sican] Fwd: CAP Survey and MACs
Gareth Shearman
shearman@victoria.tc.ca
Tue, 17 Jun 2003 21:09:42 -0700
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>From: Eusebio.Paulo@ic.gc.ca
>To: Eusebio.Paulo@ic.gc.ca
>Subject: CAP Survey and MACs
>Date: Thu, 12 Jun 2003 12:04:30 -0400
>X-Spam-Status: No, hits=1.2 required=5.0
> tests=HTML_60_70,HTML_FONT_COLOR_BLUE,NO_REAL_NAME
> version=2.50
>X-Spam-Level: *
>X-Spam-Checker-Version: SpamAssassin 2.50 (1.173-2003-02-20-exp)
>
>Some of you have expressed concern over the fact that the CAP survey
>does not work on MACs. Below please find a "solution" which I hope
>you will find helpful.
>
>P
>
>
>
>
>
>
>
>As you know, when the CAP Survey application was developed, we had
>to keep in mind the broad range of users and computer set-ups we
>were targeting. We absolutely did not want to exclude users who had
>dial-up connection and Windows 95, for example. So, I am pleased to
>say the download and installation seems to work quite well on older
>systems. Where we are encountering problems with the installation
>are the more advanced set-ups: for example, large computer labs/many
>computers in urban settings with new hardware/software, running
>Windows XP or NT, and lots of other programs and applications. (MAC
>computers fall into this category also - application not developed
>for MACs).
>
>
>
>The advantages of the download/install were to be that:
>
>1) all CAP site users (even those who do not open a web browser)
>would be prompted to complete the survey every 30 minutes by a
>pop-up box
>
>2) administrator doing installation would set site ID on computer,
>so any responses would be auto. stamped with location of site
>
>
>
>That said, the purpose of this message is to provide a solution for
>those "more advanced" sites/set-ups and MAC users:
>
>
>
>The solution is to forget about attempting to download and install
>the application if it is not working for you. Instead, set
>
>http://pharos.ic.gc.ca/cap_survey as the home page.
>
>(To do this: On your browser toolbar choose Tools>Internet
>Options>General>type link in text box for home page)
>
>
>
>Now any user who opens the web browser will see a page asking if
>they would like to participate in the survey. If they choose yes,
>they will proceed to the questions, and can submit the same way
>other users (with application installed on the computer) would.
>
>
>
>One catch: first person who says they want to participate will be
>taken to the page where you are asked to identify your CAP site/site
>id from a list. After this is done the first time, a cookie is set
>so every other respondent will go straight to the questionnaire.
>Suggestion then is whoever goes around to set up this link as a
>homepage should also set the site id for the first time.
>
>
>
>There you go - hope this is a convenient solution for everyone, EVEN
>MAC USERS.
>
>
>
>The disadvantages of this method are:
>
>1) not all users are prompted (only users who open a web-browser
>will see the invitation)
>
>2) no pop-up box prompting every 30 minutes (this is preferred by
>some sites anyways)
>
>3) some users may be asked to locate their site id (slim chance, if
>installer does not do, or if cookies are erased)
>
>
>
>However, at this point it seems the disadvantages of this solution
>are less of a burden than our other option which is to resort to
>PAPER COPIES...
>
>
>
>Hope this helps, please give me a call or ask others to call if
>there are any questions,
>
>
>
>Jen Gaudette-Fontaine
>
>1-800-575-9200
>
>CAP Survey HOTLINE :)
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blockquote, dl, ul, ol, li { padding-top: 0 ; padding-bottom: 0 }
--></style><title>Fwd: CAP Survey and MACs</title></head><body>
<blockquote type="cite" cite>From: Eusebio.Paulo@ic.gc.ca<br>
To: Eusebio.Paulo@ic.gc.ca<br>
Subject: CAP Survey and MACs<br>
Date: Thu, 12 Jun 2003 12:04:30 -0400<br>
X-Spam-Status: No, hits=1.2 required=5.0<br>
<x-tab> </x-tab>tests=HTML_60_70,HTML_FONT_COLOR_BLUE,NO_REAL_NAME<br>
<x-tab> </x-tab>version=2.50<br>
X-Spam-Level: *<br>
X-Spam-Checker-Version: SpamAssassin 2.50 (1.173-2003-02-20-exp)<br>
</blockquote>
<blockquote type="cite" cite><font face="Courier New" size="-1"
color="#000080">Some of you have expressed concern over the fact that
the CAP survey does not work on MACs. Below please find a "solution"
which I hope you will find helpful.</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Courier New" size="-1"
color="#000080">P</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Courier New" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Courier New" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Courier New" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">As you know, when the CAP Survey application was
developed, we had to keep in mind the broad range of users and
computer set-ups we were targeting. We absolutely did not want to
exclude users who had dial-up connection and Windows 95, for example.
So, I am pleased to say the download and installation seems to work
quite well on older systems. Where we are encountering problems with
the installation are the more advanced set-ups: for example, large
computer labs/many computers in urban settings with new
hardware/software, running Windows XP or NT, and lots of other
programs and applications. (MAC computers fall into this category also
- application not developed for MACs).</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">The advantages of the download/install were to be
that:</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">1) all CAP site users (even those who do not open a
web browser) would be prompted to complete the survey every 30 minutes
by a pop-up box</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">2) administrator doing installation would set site ID
on computer, so any responses would be auto. stamped with location of
site</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">That said,<b> the purpose of this message is to
provide a solution for those "more advanced" sites/set-ups
and MAC users:</b></font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"><b> </b></font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">The solution is to forget about attempting to download
and install the application if it is not working for you.
Instead, set</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">http://pharos.ic.gc.ca/cap_survey as the home
page.</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">(To do this: On your browser toolbar choose
Tools>Internet Options>General>type link in text box for home
page)</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">Now any user who opens the web browser will see a page
asking if they would like to participate in the survey. If they choose
yes, they will proceed to the questions, and can submit the same way
other users (with application installed on the computer)
would.</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">One catch: first person who says they want to
participate will be taken to the page where you are asked to identify
your CAP site/site id from a list. After this is done the first time,
a cookie is set so every other respondent will go straight to the
questionnaire. Suggestion then is whoever goes around to set up this
link as a homepage should also set the site id for the first
time.</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">There you go - hope this is a convenient solution for
everyone, EVEN MAC USERS.</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">The disadvantages of this method are:</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">1) not all users are prompted (only users who open a
web-browser will see the invitation)</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">2) no pop-up box prompting every 30 minutes (this is
preferred by some sites anyways)</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">3) some users may be asked to locate their site id
(slim chance, if installer does not do, or if cookies are
erased)</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">However, at this point it seems the disadvantages of
this solution are less of a burden than our other option which is to
resort to PAPER COPIES...</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">Hope this helps, please give me a call or ask others
to call if there are any questions,</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080"> </font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">Jen Gaudette-Fontaine</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">1-800-575-9200</font><br>
</blockquote>
<blockquote type="cite" cite><font face="Arial" size="-1"
color="#000080">CAP Survey HOTLINE :)</font></blockquote>
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