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Adult
Education
- 1997-98
Adult Education:
Canada
Safety
Council, Motorcycle Instructor Training, Vancouver Island Safety
Council,
Victoria, BC.
Counselling
and Interpersonal
Skills
- Sept - Dec
2001
Helping Relations (University of Victoria, EDD-417)
- 2000 - 2001
Lay
Counsellor Training, Citizen's Counselling Centre, Victoria, BC
- 1997 Crisis
Training
(1st, 2nd and SART), Women's Sexual Assault Centre, Victoria,
BC
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Leadership
- 2001
Camosun College's
Leadership Development Certificate Program (ongoing)
- Managing and
Resolving Conflict in the Workplace
- Making
the
Most of Change
- Interpersonal
Communication
- Leadership
for Supervisors
- May 2001
Records
Management Levels I and II
- May 2001
Facilitating
for Results
- March 2001
Project
Management Seminar (PM 200)
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Chief Instructor, Motorcycle Safety 1998 - Present
Vancouver Island
Safety Council Victoria, BC
- Certified to instruct
and examine by:
- The Canada Safety
Council (as theory and practical instructor)
- ICBC (as a Motorcycle
Skills Assessment officer)
- Vancouver Island
Safety Council ( as instructor and examiner)
- Provided individual-
and team-teaching instruction to novice-motorcycle students
- Designed, developed
and maintained their website
- Assisted in the
development of Policies, Standards and Guidelines for the Council and
its employees
- Upheld course curriculum
and guidelines set by Canada Safety Council
- Founded and coordinated
the Women's Only Course in 1999
- Promoted to Senior
in 2000, Attained ICBC certification as Traffic Skills Assessment examiner
in 2001, promoted to Chief in 2002
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Web Manager, IT Communications Officer November 2000 - March
2004
Ministry of Health Victoria, BC
- Developed and
maintained intranet and Internet websites, and managed the ongoing administration.
Sites include Abuse
Prevention (MCFD), IM/IT Planning (MOH) and Records Management (MOH)
- Provided expertise
for computer and communications consultation (MOH, MCFD)
- Prepared surveys,
designed and developed reports, analysed results, and provided recommendations
(MOH, MCFD)
- Facilitated meetings
and branch strategic planning session (MOH, MCFD)
- Published internal
newsletter (MOH)
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Contract Writer May 2000 - 2002
Develus Systems Inc Victoria, BC
- Contracted as Documentation
Specialist
- Updated four current
user manuals
- Wrote two new user
manuals
- Hired and worked
with subcontractors
- Developed technical
writing standards for Develus
- Collaborated with programmers and executive to ensure technical and business
requirements were met
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Co-Manager
1998 - March 2002
Dowler Residential Cooperative Victoria, BC
- Co-managed
a cooperative
residence that houses six adults
- Administered the
cash flow of about $50,000 annual
- Posted
vacancies,
conducted interviews, and provided orientation
- Facilitated
meetings
- Established, evaluated,
re-evaluated, and maintained standards and expectations
- Worked
collaboratively
towards a functioning community that meets the needs of its
residents
- Provided
leadership
to the members of cooperative
- Coordinated
events
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Strategic
Planning Facilitator July 2001
Friends of the Nemaiah Valley Society Victoria, BC
- Contracted
to facilitated
Strategic Planning Session
- Coordinated
materials
and objectives for the strategic planning session
- Developed
and facilitated
a strategic planning session in collaboration with participants
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Trainer/Head
Writer and Technical Writer 1997 - 2000
Morgan Media Inc/Big Picture Technologies Sidney, BC
- Developed
curriculum
& training program for Course Concert Author, an online course
building
tool
- Provided
end-user
training to School District 62 and University of North Carolina,
and
to other trainers
- Documented
Morgan
Media's cross-platform (Windows and Mac) educational-software
products
- Wrote
Internet
Help pages and ReadMe files
- Researched,
wrote,
edited and provided layout for user manuals
- Applied
HTML programming
coupled with RoboHelp, PageMill, Photoshop and MS Office
programs
- Promoted to
Trainer/Head
Writer in June 1999, supervised contract writers
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Technical
Writer 1999
UWI.Com (now called "PureEdge Solutions Inc") (four months)
Victoria,
BC
- Documented
UWI.Com's
forms software products
- Wrote and
produced
on-line pdf and hard-copy Word documents
- Documented
XFDL
programming concepts for users and programmers
- Performed
product
testing and reported bugs to Quality Assurance
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Computer
Operator 1996 - 1997
Pacific Coast Savings Credit Union (now Coast Capital Savings)
Victoria,
BC
- Provided
tier
1 help-desk support to over 700 employees
- Resolved
remote
terminal, keyboard, and laser printer problems
- Used
various software
applications (LOTUS, Word, KEA!)
- Wrote and
organized
instructional documentation for Operator and Training Manual
- Ran
overnight system
backups in VMX and UNIX
- Submitted
day-end
batches and other subsequent reports
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Lay
Counsellor 2000 - Present
Citizen's Counselling
Centre Victoria, BC
- Completed
administrative
details including financial transactions and reports
- Provided
counselling
to clients, collect fees, and coordinate sessions with client
and centre
- Attended
monthly
supervision to review sessions, seek input, and receive feedback
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Book
Reviewer 1993 - Present
Canadian Book Review Annual Toronto, ON
- Published
over
35 book reviews to date
- Read,
evaluated,
synthesized, analyzed and wrote brief book reviews
- Specialize
in Canadian
women's fiction and anthologies
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Communications
Co-ordinator 1995 - 1999
Victoria Literary Arts Festival Victoria, BC
- Volunteered
for,
and periodically contracted by, Victoria Literary Arts
Festival
- Wrote
funding proposals
- Co-ordinated volunteers
- Resolved
computer
problems
- Performed
general
administration
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Managing
Editor 1994 - 1995 PostScript,
Memorial University of Newfoundland St. John's, NF
- Produced
Memorial
University's PostScript, the graduate student journal
- Coordinated
efforts
of other PostScript Board members and readers
- Communicated with
contributors
- Managed
production,
from conception to hard copy
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Founder
& First President 1993 - 1995
English Graduate Student Society, Memorial University of
Newfoundland
St. John's, NF
- Founded the
English
Graduate Student Society and served as its President
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Represented English
Graduate students on the English Graduate Studies Committee
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Coordinated monthly
graduate student meetings
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