SEA to SKY FREE-NET ASSOCIATION - Community Access Project Application

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Table of Contents

| NEED | ORGANIZATION | INFRASTRUCTURE | PARTNERSHIP | FUTURE DEVELOPMENT |

The Sea to Sky Free-Net Association, a registered non-profit society in British Columbia, is making application for funding under the Community Access Program to expand its existing services to the remote community of Pemberton, using an access point in the community of Whistler. This will fulfil the society's mandate of serving all communities in the "Sea to Sky" economic region of B.C.

The project will be built upon the existing successful service to the community of Squamish. The Sea to Sky Free-Net Association already has a proven track-record, and all three communities support the Free-Net in principle. The funding under the Community Access program will provide the needed resources to fulfil our mission.

The funds will be used to upgrade equipment, provide data lines and modems, pay a 1/4 time System Manager, and pay expenses for travel between the communities to establish a community awareness, training, and mentoring program.

Section 1: NEED

The Sea to Sky corridor encompasses the communities of Squamish, Whistler, Pemberton as well as smaller communities north and south (Britannia Beach, Birken, Devine, D'Arcy). Squamish is a community of 14,000 persons and is located at the northern end of Howe Sound, approximately 60 kilometres north of Vancouver. It is largely a logging town, although the natural beauty of the area attracts tourists, skiers, hikers, climbers, windsurfers, golfers, anglers, and mountain-bikers. The town is the maintenance headquarters of the BC Railway. Western Forest Products operates a large pulp mill, employing almost 400 people. The Resort Municipality of Whistler is North America's number-one-rated ski destination; Blackcomb and Whistler mountains attract thousands of people between November and April each year. Pemberton is a traditional farming and logging community, and the Pemberton Valley continues to be one of B.C.'s important see-potato growing areas. Unemployment in the Pemberton area is getting higher due to the constant decrease in the allowable forest cut. The labour force is moving away from forestry to tourism, a significant change in the employment base.

All communities are dominated by the Coast Mountains, which tend to isolate the towns a great deal, although the Sea to Sky region is considered one economic region. The entire area is experiencing rapid population growth due to the relatively low cost of housing.

Although the area is geographically close to Vancouver, access to the resources of the Internet is very expensive, especially for Pemberton. This isolation from the high-tech world provided the impetus for a steering committee to begin work in 1992 to establish a community network with free access to basic Internet services for everyone in the region. Another objective was to educate the citizens of the area about the changes occurring in our society by the changing nature of communications media (i.e. e-mail). The project received the endorsement of the public libraries, community college, school district, municipal and regional governments, and the Squamish Tantalus Seniors Centre.

The Sea to Sky Free-Net Association was formed in May 1993 with the aim of establishing a community network system, and in May 1994, through the dedication of a number of volunteers, had the fourth operating community "Free-Net" system in Canada. We are working on a very small budget with extremely limited financial resources, and do not have access to big donors such as would be available in a larger population centre. Through the generous donation of a data line to Vancouver, and imminently, a free Internet connection, the Sea to Sky Free-Net is currently able to provide service to the citizens of Squamish. Growth is occurring at about 2,5% each week. Two public terminals have been installed in Squamish (in the Seniors Centre and the public library), providing access to people who do not own a computer. We plan to install more public terminals (e.g. Womens' Centre).

However, because of the high cost of data lines, and lack of additional forthcoming donors or sponsors, the Association has not yet been able to realize its mandate of serving Whistler and Pemberton, and currently only Squamish residents have toll-free access to the system. We have received many endorsements from organizations in all three communities, so the will is there, but not the funds. The server (donated) is currently under-powered.

This project would allow us to upgrade our server and modems, and provide a data line to Whistler. Pemberton will be served from a node in Whistler, since toll-free calling is in effect from Pemberton to Whistler. Establishing a connection to Pemberton would also enable the Free-Net to serve the needs of the First Nations community in Mount Currie.

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Section 2: ORGANIZATION

The Directors of the Sea to Sky Free-Net Association will be responsible for organizing and managing this project towards self- sustainability. Over the course of the next 12 months this will involve the following:

strengthening the community awareness program and expanding it to Whistler and Pemberton, through local business. Capilano College, local government offices, the libraries, community service groups and the local media. The purpose of this will be to educate individuals as the potential benefits of the information highway for Pemberton and Whistler residents. The Association will be able to select potential mentors and local volunteers as a result of this effort;

creating a training and mentoring program in cooperation with all three local libraries and Capilano College. Assigned staff will train local team members, who will then become mentors and trainers for the rest of the community. Successful training and mentoring sessions have been held at the Squamish Tantalus Seniors Centre; suitable location for similar sessions in Whistler and Pemberton will be the public libraries;

a specific initiative to bring community service groups in as Information Providers. We will try to involve high-school students, through the career preparation component of the information technology program, to assist these groups with getting their information on-line.

Capilano College is now offering evening computer courses within the community. These include Internet courses. This will lead to an increasingly diverse curriculum in computer technology and network administration. Also, the local Internet will be used as a medium for publication of college information, as well as course outlines, and eventually some course delivery.

All residents taking part in the project will receive access to the network and the necessary service training. The training will continue to take place at the Tantalus Seniors Centre, and will commence at the public libraries in Squamish, Whistler and Pemberton on public terminals which have been donated by the local business community. The public terminals will be available during regular operating hours of the sponsoring partners, so that everyone who wants to participate will get an equal opportunity. As expertise is established, a growing number of individuals will be able to offer their service for training to meet the growing demand that is anticipated.

Logs of usage from the public terminals and the dial-up lines will be kept to track usage throughout the project. A variety of methods, including questionnaires and user response surveys, will be used to determine the users' understanding of the Internet and whether benefits were gained. Tracking of news stories, literature and other material related to the project will be undertaken to provide a community perspective of the success of the project. All project costs including donated equipment, facilities, and volunteer time will be recorded. Quarterly progress reports and a final evaluation report and recommendations will be prepared by the Free-Net directors.

Exhibit 2-1, [see Money Matters, 1996 Budget] contains a detailed project budget which includes actual fixed and variable expenses, and in-kind contributions from the System Manager, Directors, the trainers and mentors, District Municipality of Squamish, the Seniors Centre, and corporate sponsors.

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Section 3: INFRASTRUCTURE

The Tantalus Seniors Centre in Squamish will continue to be our Community Access Site. We are also embarking on a partnership with Capilano College, whose facilities would be more suitable for expansion of the Free-Net's services. In any case, a public terminal will continue to be located in the Seniors Centre, and delivery of training and mentoring to individuals and organizations within the community will occur at this location. The public libraries in Whistler and Pemberton have also thrown their support behind the expansion of the Free-Net into those communities, and will be used a s sites for local meetings and training.

In addition to the existing two public terminals, as part of the expansion two more terminals will be located in the Whistler and Pemberton public libraries, and more will be installed if additional equipment is donated from members of the business community as the project progresses at locations which as the Whistler Conference Centre. We are searching for a location for a second terminal in Pemberton also, and hope to find a good way to provide service to eh First Nations community. The libraries were chosen based of the following factors:

There are four stages to this project (with a suggested timetable of December 1, 1995 through February 28, 1977). They include:

1. Development Stage -- December 1995 to February 1996 --
acquire hardware, lines, and software, upgrade server, identify and establish access sites, mount community awareness-education program, and train local trainers and mentors.

2. Start-Up Stage -- March to September 1996 --
offer training and mentoring at the access site. Help youth, community groups, entrepreneurs and local businesses to access and explore opportunities of the information highway. Explore tourism and economic development opportunities.

3. Evaluation Stage -- October/November 1996 --
evaluate the success and penetration of the project, and prepare for self- sufficiency.

4. Self-sufficiency transition stage -- December 1996 to February 1997 --
local business, community or public sector groups take over the access site and continue training and mentoring. Local network service businesses offer fee-based access for all interested citizens.

Volunteer trainers/mentors will be available to assist future trainers and interested individuals, and to assist representatives of community organizations with putting information of the Free-Net system, either into the menu structure or into a gopher server. Library staff, who are very supportive of the project, will be available during library hours to assist the public using the terminals, and to answer any questions. Community volunteers will also be available at set hours to provide workshops and build confidence and skill. Senior citizens also have much to offer is this area.

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Section 4: PARTNERSHIPS

We have enclosed endorsements from a variety of agencies and organizations which demonstrates a strong interest, and represents a portion of the demand within the entire area which we propose to serve. The residents of Pemberton and Whistler, in particular, are very eager to see the Free-Net fulfil its mandate of service the entire region.

As you can see, there are a variety of potential users and opportunities for these partners to develop greater communications with their counterparts, locally, provincially, nationally and globally. These partnerships include education institutions, private enterprise and various government departments. We believe that the partners in this project will benefit greatly from their use of this leading technology through increased efficiency and profitability.

We are extremely grateful for assistance provided to date by the Sea to Sky Economic Development Commission, B.C. Ministry of Small Business, Tourism and Culture, District of Squamish, Westel Telecommunications Ltd., and countless private donors. Without this help the Sea to Sky Free-Net would not be at the stage it is currently at.

Due to overwhelming cost increases, our connection to the Internet through BCNet (who were charging full commercial rates) had to be terminated. A new no-charge connection through Fonorola i*internet is imminently being established, and should be in place by the time this application receives reading.

A Technology Forum was recently held, at which participants expressed considerable interest in expansion of Internet resources and access. Partnerships will also be sought with emerging commercial Internet Service Providers to ensure the long-term sustainability of the project. These ISPs are fledgling organizations at the present time, which have emerged partly through the public response to the existing Free-Net system in Squamish. The community Free-Net will continue to be a catalyst in the development of the "high-tech" sector in the region.

The media continue to be very helpful in providing publicity.

Directors and assistants of the Sea to Sky Free-Net Association are listed below:

  • Tim Agnew, Bandyland & Associates, Squamish & Whistler
  • Detlef Rudolph, Tantalus Technologies Inc., Squamish
  • Kerry Brown, Brown's Video & Electronics, Squamish & Pemberton
  • Tom Bruusgaard, Tantalus Seniors Centre, Squamish
  • Robert Fine, Economic Development Officer, Sea to Sky Economic Development Commission
  • Meg Fellowes, Councillor, District of Squamish
  • Howard Kelly, School Trustee, School District 48
  • John French, Mountain FM Radio >Jane Cavanagh, Squamish
  • Phil Turner, Insurance Agent, Squamish
  • Doug Hackett, Blackcomb Ski Corp., Whistler
  • System Administrator (volunteer): Jason Fiset
  • Whistler Liaison: Jim Watts
  • Northern Liaison: Kevin Holland, Pemberton; Steven Roche, Birken
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    Section 5: FUTURE DEVELOPMENT

    The goal of the Sea to Sky Free-Net Association is to provide the residents of Sea to Sky Country with the opportunity to improve economic development, community development, and education opportunities, through improved awareness of, training on, and access to, the information highway at little or no cost to end- users.

    Since contact with the indigenous peoples almost one hundred and thirty years ago, the communities in the coast mountain corridor from D'Arcy have sprung up, attempted to communicate with one another, and failed almost perfectly to do so. We have long known that we have much in common, occupy the sale corridor, and possess potential to assist one another in countless ways. Traditional communication and transport links have self-evidently contributed to some degree, as has the regional government (Squamish-Lillooet Regional District). However, the terrain, weather, and cost have daunted to some degree all of these avenues. Our First Nations peoples continue to be largely technologically impoverished. The Sea to Sky Free-Net is the first genuine glimmer of opportunity to establish a communications hub which will afford unlimited communication, overcoming socio-economic as well as geographic barriers.

    Connectivity, in conjunction with the technical community (whose staff have already given freely of time, expertise, and other resources), and emerging commercial Internet Service Providers, will unequivocally offer that hub. We have a wide range of expertise in every vector of computing networking and telecommunications. This project will see the spill-over of that expertise to the remotest parts of the corridor, leading to greater self-sufficiency and the full availability of network services throughout Sea to Sky Country.

    The existing infrastructure has already increased the visibility of the Sea to Sky region across Canada and internationally, with the hope of attracting new industries into the region. Through the use of the Internet, the community plans to further increase the awareness of the region in order to encourage global investment.

    The Sea to Sky Free-Net, with its Internet access, will allow local businesses to maintain and hopefully enhance present levels of employment. Numerous new job opportunities have already been created in the film industry, recreation, and tourism (complete demographics are on-line through the Sea to Sky Free-Net). Our database is updated quarterly, and shows the strongest growth in the areas which effective access to modern technologies.

    By the time Industry Canada funding is withdrawn, local business, community and public sector agencies in each community will have taken an active role as Information Providers and mentors. The local network service providers will provide on-going future support and improved Internet connectivity for all residents in the community on a fee-for-service basis.

    The Sea to Sky Free-Net Association, whose members continue to devote countless hours of volunteer time, will nurture and volunteer groups and mentors in Whistler and Pemberton. Our on- line discussions will further serve to bond all of our communities into a geographic unity. Consulting advice and training would be offered on a fee-for-service basis to interested individuals and organizations in these communities, either by Free-Net volunteers, or by local training agencies who are well set up to accomplish this.

    We believe our future lies in both tourism and technology enterprise development. Over the nest decade -- verifiable by any major university or credible consultant -- this corridor will be the "hottest" playground on earth, with all that ramifies from that designation. The communities cited are beads in a necklace, both geographically and historically. This project will provide the string which joins them.

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